Manages the operation of accounts receivable team within the business office to ensure timely and accurate reimbursement. Ensures effective communication with the management team and provides information, issue resolution and research of outstanding receivables issues.
Duties/Responsibilities
- Directly manages the accurate and timely collections of all receivables to ensure the lowest accounts receivable possible and optimal reimbursement.
- Functions as a liaison between the business office and practice sites to resolve accounts receivable issues and questions.
- Reviews and analyzes monthly A/R reports, data and trends on a regular basis to improve A/R functions and revenue capture.
- Researches and resolves A/R problems and issues.
- Assists in the development and implementation and communication of company accounts receivable policies, procedures and collection strategies.
- Assists in the development and implementation of training programs for the business office employees to improve A/R function. Maintains working knowledge of applicable laws and regulations as they relate to assigned responsibilities and communicates regulatory and industry standards to employees.
- Monitors the productivity in the A/R and collections functions.
- May coordinate facilities and office management functions including payroll submission and employee performance review.
- Responsible for hiring, firing and staffing the collections team. Supervises a team of employees involved in the collections of accounts receivable for the business office.
Minimum Qualifications: Bachelor's degree. Minimum five years of medical business office experience, including at least five years in a management or supervisory capacity.
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